People were getting so, so, so annoyed about the fill on our bottles, and we hear you. We've been more annoyed that we haven't made all of you as happy as possible!
But finally... We've fixed it!
But finally... We've fixed it!
In short, you now get an extra 15% liquid in every bottle, for the same price.. Here's the story why:
Some people have commented they think our bottles aren't full. And it's true, the bottles are slightly bigger than the amount of product that's in there.
It's standard practice in our industry for the bottles to be bigger than the liquid inside them, this is due to how bubbly and foamy the products are when you fill them up.
If you take a mainstream brand bottle that you'd find in Sainsbury's or Tesco you'll see in the video it's not completely full.
We've been wanting to change this since the first time we got a comment on it - as we always want you guys to feel you're getting amazing value for money with us!
We couldn't do it from the start of the brand 14 months ago because we had pretty basic machinery and pumping equipment.
There were two things we were waiting for to be able to make it happen. The first is what's called a Diaphragm pump, and the second is a machine with a Dive Nozzle.
The new pump pulls the liquid through in a way that doesn't make the liquid foam, the old pump would really just whip our Laundry Shampoo into a foam inside the bottle.
This has now been sorted, and every order from onwards comes with 15% extra liquid filled to a perfect amount, super fast so it doesn't affect our shipments and production speed.
Thanks for flagging this, we love hearing your thoughts on the products because we really can improve them and make them better for you as we go.
25 commenti
Emily Simpson
Good hear we get 15% more for same price. Can you make the seal on the bottles easier to pull please! Not Arthritis hands friendly! 😊
Sharon morris
Yes the scents smell strong in the bottle but the laundry doesn’t smell of the scents at all once washed & I used more product than recommended, spent £50 so very disappointed, a lot of my fellow instagramers have said the same. Back to my usual brand unfortunately.
Mickie Prophet
Will there be the 15% more in the refill packs too? 😊
Fiona Warren
I love icing cake but all my white clothes and sheets are ending up with a pink tinge! Any thoughts!? Very strange. Doesn’t happen with any of the other fragrances.
Sarah Jackson
So glad to see the bottles will be fuller!
Now, how about the lids?! Please hurry with the new ones, dribbling drives me crazy! Perhaps we could have the opportunity to get just the new lids to put on our old bottles?? Reuse those bottles even more! 😀👌
Commenta
Questo sito è protetto da hCaptcha e applica le Norme sulla privacy e i Termini di servizio di hCaptcha.