The last two weeks have been an absolute roller coasterā¦ š
We had the most incredible product launch ever, the Fabric Cleansing Perfume! š„³ Itās been years in the making, so weāre so happy itās finally ready for you. The launch was amazing, and we put on extra shifts to pick and pack everyoneās orders as fast as we could to make sure you had the best experience possible. š
We shipped everyoneās orders from the launch rapidly! But thenā¦ just a few days later, we started getting these messages š„²
We hate that this was a first experience for some of you guys! Every bottle of Fabric Cleansing Perfume is hand-filled, and the triggers are fitted by hand too. So sometimes, they just werenāt fitted tight enough!Ā
But weāve now added another seal that makes it extra secure for you! An amazing UK company was able to supply these and the machine within a day, so we drove over 400 miles to collect them and ensure each one arrives perfect every time!
Thank you to everyone who ordered and supported the Ā launch! Your the very first people to ever have this product so your early feedback has been incredible. š„°
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17 commentaires
Jenny Scraton
So it wasnāt just me that had a leak, lol. Glad to know though that the issue has been fix.
Jane Henderson
Love every one of your products and you have surpassed yourselves with the fabric perfume. Glad the leakage problem has been rectified so quickly š
Jane Mawdsley
I absolutely love them but I find they leak around the nose when you spray it. Itās not a clean spray if you know what I mean.
Jenna
So glad this problem has been addressed! I didnāt want to say anything, but my bottles leaked too š I just assumed it was a one off mishap! What a lovely brand xx
Zoe spreadbury
I am so glad that you have sorted the problem out and have sent everyone an email to let them know that you sorted it.
Your products are amazing and I will continue to support you by buying your products.
Merry Christmas to you all and you could all do with a well deserved break for a few days
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