Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!
This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.
The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.
So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!
And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.
Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!
What would make your day? Let us know in the comments!
764 comments
Susan Hottovy
Gosh maybe a Amazon gift card ☺️
Ellie
This is such a lovely act of kindness. Any surprise would be appreciated 🥰 Thanks
Lesley ohara
I would love to hopefully win something, I only use your products now so beautiful!! I wish you would start a range of cleaning products! , melts and room sprays ,
Rachel Fernandes
Could you donate a few bottles to our local food bank?
jacquie Ward-Warner
I would appreciate a months supply of your laundry shampoo n conditioner in OUD only used yesterday. I recently moved home & mislaid my envelope with samples. Oh my word fantastic !!! I’m telling all my friends. Just used oud to do my bedding wow the scent/smell is amazing good luck with your growing business you deserve to be successful :)
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