New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 comments

JAMES CALDERWOOD

JAMES CALDERWOOD

I’m into fragrances, so I’d have to say your discovery set, not a biggie I’ll probably buy it but if the odessey I’ve ordered is as good as I hope morecwill be on the way

Kim Smith

Kim Smith

What a lovely idea I have been struck down with COVID for first time and felt awful but still had to help my 71/2 month pregnant daughter move house she had COVID but I had to help her I am her mum so spent 2 full days with her and obviously got COVID myself 🤧😷
But know my lovely friend is taking me out for lunch on Monday as a treat 😊💖and I will take my daughter a nurse out on Thursday in turn for a lunch treat random acts of kindness 💞💖😊😊😊

dani

dani

i would love to have a gorgeous smell lingering all week like a diffuser or
flowers after my tallow and ash wash 🥰

Katrena Mcdonald

Katrena Mcdonald

We love waiting for our regular delivery and guessing what amazing scent we’ll get. A relaxing spa/facial would help reset.

Amanda Hill

Amanda Hill

I’d love a small, simple gift set or gift card for vitamins, supplements and foot treatments for healthy feet as our poor feet are often neglected

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