New Company Policy Alert!

New Company Policy Alert!

Our customer service team will be given a daily budget to make your day awesome through random acts of kindness!

This can be anything from buying you lunch, to giving you your order on the house. The whole aim is to help make your day as happy as it can be.

The people who use our products are the most important to us. So we are constantly thinking up new ways to make you guys happy, and give you better and better service.  

So today Niamh, our CS Manager, bought someone a gift card from Beauty Bay so they can treat themselves!

And Maisie, bought someone lunch, with a £20 deliveroo gift card, as a thank you for doing the laundry with us.

Hopefully these people like their gifts, and we’ll be doing this every day as an official business policy to ensure that we are going to be giving the best, most amazing, customer experience as we continue to grow the brand!

What would make your day? Let us know in the comments!

 

 

 

764 commentaires

Jan Stephenson

Jan Stephenson

Having laundry products like yours makes my day!! The scent lingers all over the house. So much so that I’ve just nominated my daughter to start a subscription with you as it makes her day too. We’re so much alike; so, I would treat my daughter and that woukd make my day xxx

Gail Valero Sancho

Gail Valero Sancho

I am so happy I found Tallow+Ash! Just a gorgeous product! I have so many bottles of Icing on the cake I’m not sure where to keep them 😂. For me a treat would be a candle……something relaxing to have in the background while I read a book! x

Nicki Shepoard

Nicki Shepoard

A luxurious pedicure ❤️

Gaynor Strand

Gaynor Strand

Ordered samples on 22july still waiting

Amy

Amy

You know what would make my day? I work as a healthcare in ICU – I have bought a big order from yourselves and I use it for work uniforms – patients love it (when they are well enough to be awake) as it’s a casual waft and they (and staff members!) think it’s perfume! It’s great! But back to ‘what’s would make my day’ not eating the same food from a chain everyday – when I get chance! To have a casual munch on something different either at lunch or after when I get home … sometimes, I’m too tired to eat my feelings (and there are a LOT of them on trauma ICU) I love my job, but not so much the eating feelings and it be the same old same old. If I’m gonna get fat, lemme eat something to make me perk up.., cake, doesn’t do it .. but something else to perk me up would take edge off..

I may stink after a hard day but my uniform keeps giving tallow and ash wafts of celestial alllllll 12.5 hours :)

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