¡Nuestro equipo de servicio al cliente recibirá un presupuesto diario para que su día sea increíble a través de actos de bondad al azar!
Esto puede ser cualquier cosa, desde comprarle el almuerzo hasta darle el pedido de la casa. El objetivo es ayudarte a que tu día sea lo más feliz posible.
Las personas que utilizan nuestros productos son lo más importante para nosotros. Por eso, constantemente pensamos en nuevas formas de hacerlos felices y brindarles un servicio cada vez mejor.
¡Así que hoy Niamh, nuestra gerente de CS, le compró a alguien una tarjeta de regalo de Beauty Bay para que pueda darse un capricho!
Y Maisie, le compró el almuerzo a alguien, con una tarjeta de regalo de Deliveryoo de £20, como agradecimiento por lavar la ropa con nosotros.
Esperamos que a estas personas les gusten sus regalos, y lo haremos todos los días como una política comercial oficial para garantizar que brindaremos la mejor y más sorprendente experiencia al cliente a medida que continuamos haciendo crecer la marca.
¿Qué te alegraría el día? ¡Háganos saber en los comentarios!
764 comentarios
Nicola
Spontaneous Refunds or Double Orders to your most loyal members.
I must admit I have not personally had the best experience with Tallow & Ash…(nearly blinded myself due to the way the ring pull was designed causing the product to go into my eyes 😅, only half my shipment was delivered…faults etc on first order…) HOWEVER, I love what they stand for and learning that they are a new company that are so client focused inspires me.
I think opportunities such as ‘spa days’, ‘Spotaneous refunds’ or even an ‘accidental (planned) double shipment’ for their most loyal customers with a ‘thank you for supporting us message in the box, would speak volumes to how much they appreciate the support from their loyal customers – without breaking the bank due to its sporadic/random nature.
Discount codes would be another potential option, but I feel too many companies currently do this with their products and it isn’t as authentic to the consumer.
Regardless of my experience,
It’s lovely to see a company so dedicated to their consumers. 💜
Nishi
I’ve been suffering from hypigmentation sp for me would be a session with a skin expert or a sports massage. Amazing idea for an already great product.
Brigita
A bucket of flowers!
Kirsten Smith
It would make my day to have my mums garden tidied up for her.. since we lost Dad to cancer it’s never been the same. But she also really loves cake so cuppa and a cake in Greggs would be just as smile inducing.
Much love
Kirsten x
Iesha
I’d absolutely love a beauty bay gift card or months supply of your products. I’d honestly be so grateful, sometimes as a mum I lack little treats for myself so this would make me very happy, this is such a lovely and unique gesture from the company x
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