We've now sorted this issue! šŸ„³

We've now sorted this issue! šŸ„³

The last two weeks have been an absolute roller coasterā€¦ šŸ˜…

We had the most incredible product launch ever, the Fabric Cleansing Perfume! šŸ„³ Itā€™s been years in the making, so weā€™re so happy itā€™s finally ready for you. The launch was amazing, and we put on extra shifts to pick and pack everyoneā€™s orders as fast as we could to make sure you had the best experience possible. šŸ’œ

We shipped everyoneā€™s orders from the launch rapidly! But thenā€¦ just a few days later, we started getting these messages šŸ„²

We hate that this was a first experience for some of you guys! Every bottle of Fabric Cleansing Perfume is hand-filled, and the triggers are fitted by hand too. So sometimes, they just werenā€™t fitted tight enough!Ā 

But weā€™ve now added another seal that makes it extra secure for you! An amazing UK company was able to supply these and the machine within a day, so we drove over 400 miles to collect them and ensure each one arrives perfect every time!

Thank you to everyone who ordered and supported the Ā launch! Your the very first people to ever have this product so your early feedback has been incredible. šŸ„°

Ā 

Ā 

20 Kommentare

Sandra

Sandra

I was looking forward to your delivery, I used one of your samples today and was extremely disappointed, my washing doesnā€™t smell of anything, my normal washing routine is far superiorā€¦. What a complete con. Please donā€™t buy anyone, donā€™t waste your money.

Clare-Marie Waldon

Clare-Marie Waldon

Hi, just to let you guys know that I had a leak in one of the Christmas samples pouches. No biggie, I used the remaining product and just rinsed the residue off of the remaining sachets.
I couldnā€™t tell how it had leaked so guessing it either didnā€™t seat fully or got squished and a seam split.
Smelt glorious anyway ā˜ŗļø

Shirley Salter

Shirley Salter

Hi. Do you supply or can we buy perfume strips, like you get at perfume counters, to smell different fragrances before buying? Thank you

Nicola Barnfield

Nicola Barnfield

I just wanted to say how brilliant the sprays actually are. Make your clothes (&home smell amazing) you are one of the few companies to own the issue, resolve it & tell us about it ā€“ that is what makes you different! Keep up the great work, & yes at times there will be bumps in the road but keep doing what you are doing!

Margot

Margot

I thought it was the Christmas samples that had leaked, but then realised that it was the spray bottles.
I have "date night " sprayed on my pillow, my fleeces, etc. Gorgeous šŸ˜

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