2 January 2024
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2023 was literally the beginning. We are just getting started. There’s been so much learned in just 6 months. In 2024 we take all those learnings you’ve given us, and all our future visions, to begin building a business that changes an entire industry! At the core of this is that we want to deliver above and beyond for the people who use our products!
First on our list is a 6* customer experience. 5* isn’t enough. We want the best customer experience for you, not just in the laundry industry, but in any industry! This covers everything from being constantly stocked, rapid responses, flawless product experience, rewards for shopping with us, and VIP support, all at prices you feel great about!
We are striving to give you more value than you could ever expect. We will continue to develop ways to get you even more involved in the business, whether it be launching the biggest sampling phase in history, or allowing you to invest in the business and becoming an owner alongside me and my co-founders!
We plan to develop new products, enhance our current products, open up retail stores, and give you more ways to enjoy and experience Tallow + Ash. This sounds like a lot, and it is. But, with the passion, energy and experience we have in our team, combined with your support and constant feedback, there’s no doubt in our minds that we won’t achieve it all together. Take a look at the list above, and by the end of 2024 we’ll be ticking them off.
If there’s anything you think we should add to the list, comment below and we’ll get to work!
18 Kommentare
Jade
Bring on 2024, the best is yet to come!!
Albie
Love your products so much and hope you fulfil all the above aspirations.
I think I would like bigger sizes of the shampoo/conditioner. And also would prefer the current bottles to be recycled materials if not already. Clean green product should belong in clean green materials.
Can’t wait to see what’s next for you x
Greg Carter
After ordering a sample of your OUD Shampoo and Conditioner I liked the smell straight away, but the real test for me was how it affected my skin, I suffer from psoriasis all over, as any one will know washing powders and conditioner can be a big trigger. Also finding something that doesn’t have Lavender is a must because I’m allergic to it!!
You’ve actually made a wonderful washing shampoo and conditioner that smells great, the smell lasts on whatever you’ve washed. I’m thoroughly impressed with it as you can tell by the order I placed before Christmas. Your custom service is well above what I’ve experienced.
Alison Pashler
Absolutely love your products and have recommended to family friends and clients.
I still however am waiting for the date night to be in stock on the Christmas bundle x
Other than that just keep doing what you’re doing. We’ll done I wish you every success for the future x
Dan
Cant wait to see what you guys do next love all the scents I’ve tried so far would be awesome if the scents lasted longer on the clothes as they smell so good ❤️😄👍
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