Hey guys, it’s Ciara!
We want to reward the people who use our products more than any other brand on the planet, so we are working on improving our subscription offering!
Starting from today, you’ll now get 15% off when you subscribe to your favourite laundry bottles or refills! That’s over double the saving we used to offer.
In the near future, we’ll be adding even more benefits to subscribers including 20% more Frequent Washer Points which you can exchange for free products/discounts, sample testers and ltd edtn accessories.
We already have over 4,000 amazing monthly subscribers, so we’ll make sure these new benefits are backdated to thank you for your loyalty to the brand! This new project to make our subscription service the best in the industry is called Subscriber+.
If you have any ideas on how we can make it the best it can be for you, let us know in the comments and we’ll keep you posted as we make updates!
Best wishes,
Ciara
24 comments
Linda Boomer
We need more of a difference between the shampoo/conditioner bottles please. The writing is so pale& small that I can hardly see it. It is irritating that I cant just reach for the correct bottle without scrutinizing the writing at close quarters. I use the one touch rule in the kitchen/laundry area. expect to touch a regularly used item only once. The smell of Oud is amaxing btw. Thank you.
Sally Edwards
Rewards for current subscribers!!!
Free samples in with monthly delivery.
Lots to entice new customers,but good to thank current ones!?
Christina Dowds-Dillon
Would would an antibacterial fresh sent for gym clothes x
Marjorie Addison
Hi, we recently bought the trial samples and steadily working our way through them. My husband, who I’m pretty sure doesn’t know how to work our washing machine loved the Odysey one so much he asked me to buy some for him to take back to work (he works away for 2 weeks of the month) – you could have knocked me down with a feather! I’ve ordered it for him but my suggestion is could we buy a bundle of the trial sachets but all of the one type? It would be so much easier for him to open one and stick it in and I’ll know he isn’t wasting the product! On a practical level it would save carting around bottles but also could be used for people going on holiday etc where they might only use a machine once.
The other thing is when hanging outside the smell completely changed – this was the coconut one – it went from being really lovely to something not quite so good!
Thanks for the great product – once we’ve been through the samples we’ll decide which to buy.
Emma Jackson
Hi, I have a subscription for my shampoo and conditioner bars from gruum, they give you free delivery with all subscriptions. I think this would encourage more people to sign up for a subscription, it would definitely encourage me. I would just like to say I absolutely love your products, the scents are amazing and as someone who has extremely sensitive eczema prone skin I have never used a laundry product before that has had absolutely no adverse effect on my skin. Thank you .
Emma
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